Actual problems of innovative economy and law

Journal "Actual problems of innovative economy and law" is included in category B for specialties: in the field of knowledge "Management and administration": 073, 076 (order of the Ministry of Education and Science of Ukraine dated 23.08.2023 No. 1035) and 071, 072, 075 (order of the Ministry of Education and Science of Ukraine dated 12.20.2023 No. 1543); in the field of knowledge "Social and behavioral sciences" 051 (order of the Ministry of Education and Science of Ukraine dated August 23, 2023 No. 1035); in the field of knowledge "Law" - 081 and "Public management and administration" - 281 (order of the Ministry of Education and Science of Ukraine dated 12.20.2023 No. 1543).
Registration of an entity in print media: Decision of the National Council of Ukraine on Television and Radio Broadcasting No. 1390 dated 11/16/2023. Media identifier: R30-02018
The journal is indexed in the International Scientific Center of Index Copernicus International

The formation of a digital territorial community management system

# 6 28-32 Download/view the full text of the article

УДК: 352:35.078.3:004

DOI: https://doi.org/10.36887/2524-0455-2025-6-6

Yakovlieva Oksana,
Higher Education Candidate for the Degree of Doctor of Philosophy, Specialty 281 Public Management and Administration,
Poltava State Agrarian University,
https://orcid.org/0000-0002-0343-6518
Lozynska Tamara,
Doctor of Science in Public Administration, Professor, Professor of the Department of Public Management and Administration,
Poltava State Agrarian University,
https://orcid.org/0000-0003-2858-9374

Published: 27.11.25

The purpose of the study is to develop and scientifically substantiate a model of a digital system for managing a territorial community, and to identify the main prerequisites, factors, and tools that ensure the effective implementation of digital technologies in the practice of local self-government. The article presents a conceptual model of a digital system for managing a territorial community, covering its structure, key functional parameters, and criteria for assessing effectiveness in the context of modern digital transformation of public administration. The relevance of the transition of territorial communities to digital management formats is substantiated by the need to increase transparency, efficiency, inclusiveness, and the adaptability of management processes, as well as by society’s requirements for higher-quality, more accessible public services. The proposed model defines a set of structural components of the digital system: digital infrastructure of the community, integrated information and communication platforms, a network of electronic administrative and social services, mechanisms of electronic democracy and citizen engagement, data collection, processing, and analytics systems, as well as means of cyber protection and data management. During the study, the parameters of the system’s functioning were defined, including technological readiness, degree of process automation, integration of digital resources, level of user orientation, service availability, possibility of interagency interaction, data openness, and potential for scaling. Attention was paid to the formation of criteria for assessing the effectiveness of the digital management system, which includes the quality of public service provision, the speed and accuracy of management decisions, the level of user satisfaction, the intensity of public participation, reducing administrative costs, increasing transparency, and accountability of local authorities. The results of the study can be used to optimize the strategic planning for the digital transformation of communities, develop practical recommendations for implementing digital solutions, assess the level of digital maturity, and establish effective mechanisms for interaction among local governments, citizens, and other stakeholders. This provides an opportunity to build a modern, flexible, and sustainable territorial community management system that can meet the challenges of the digital era and promote sustainable development at the local level.

Keywords: digital management system, e-government, digital transformation, e-services, innovative technologies.

References.

  1. Araby, M. A. A. A. (2024). Transforming Citizen Engagement In E-Governance Framework: A Conceptual Analysis. JAKPP (Jurnal Analisis Kebijakan dan Pelayanan Publik), Vol. 10, No. 2, Pp. 213-235. Available at: https://doi.org/10.31947/jakpp.v10i2.35497.
  2. Setyawan, R., Raharjo, B., & Dewayani, J. (2024). Governance in the digital era: Analyzing the adoption of e‑government services in local authorities through quantitative methods. Journal of Management and Informatics, Vol. 3, No. 3. Available at: https://doi.org/10.51903/jmi.v3i3.54.
  3. Kuzior, A., Pakhnenko, O., Tiutiunyk, I., & Lyeonov, S. (2023). E‑Governance in Smart Cities: Global Trends and Key Enablers. Smart Cities, Vol. 6, No. 4, Pp. 1663–1689. Available at: https://doi.org/10.3390/smartcities6040078.
  4. Halahan, L. (2018). Vplyv e-uriaduvannia na informatsiino-analitychne zabezpechennia upravlinskoi diialnosti organiv vlady [The impact of e-governance on the information and analytical support of the management activities of authorities]. Ukrainskyi zhurnal z bibliotekoznavstva ta informatsiinykh nauk, Vol. 1, Pp. 78–85. Available at: https://doi.org/10.31866/2616-7654.1.2018.146293.
  5. Horbliuk, S. A., & Konoval, V. O. (2025). Formuvannia derzhavnoi polityky tsyfrovoi transformatsii na rehionalnomu rivni [Formation of state policy for digital transformation at the regional level]. State Formation, No. 1 (37), Pp. 325–339. Available at: https://doi.org/10.26565/1992-2337-2025-1-23.
  6. Bondar, H. (2021). Digital transformation of the government of Ukraine, open data and electronic services. Public Administration and Regional Development, No. 11, Pp. 97–123. Available at: https://doi.org/10.34132/pard2021.11.05.
  7. Using Digital Technology for a Green and Just Recovery in Cities. (2022). World Economic Forum. Available at: https://www3.weforum.org/docs/WEF_C4IR_GFC_on_Cities_Digital_Technology_2022.pdf.
  8. Pytannia Ministerstva tsyfrovoi transformatsii: Postanova Kabinetu Ministriv Ukrainy vid 18.09.2019 № 856 [Issues of the Ministry of Digital Transformation: Resolution of the Cabinet of Ministers of Ukraine dated September 18, 2019, No. 856]. (2019). Available at: https://zakon.rada.gov.ua/laws/show/856-2019-п#Text.

Quote article, APA style

Yakovlieva O. , Lozynska T. The formation of a digital territorial community management system. Actual problems of innovative economy and law. 2025. №6. 28-32 pp. https://doi.org/10.36887/2524-0455-2025-6-6

Quote article, MLA style

Yakovlieva O. , Lozynska T. The formation of a digital territorial community management system. Actual problems of innovative economy and law. https://doi.org/10.36887/2524-0455-2025-6-6