Actual problems of innovative economy and law

Journal "Actual problems of innovative economy and law" is included in category B for specialties: in the field of knowledge "Management and administration": 073, 076 (order of the Ministry of Education and Science of Ukraine dated 23.08.2023 No. 1035) and 071, 072, 075 (order of the Ministry of Education and Science of Ukraine dated 12.20.2023 No. 1543); in the field of knowledge "Social and behavioral sciences" 051 (order of the Ministry of Education and Science of Ukraine dated August 23, 2023 No. 1035); in the field of knowledge "Law" - 081 and "Public management and administration" - 281 (order of the Ministry of Education and Science of Ukraine dated 12.20.2023 No. 1543).
Registration of an entity in print media: Decision of the National Council of Ukraine on Television and Radio Broadcasting No. 1390 dated 11/16/2023. Media identifier: R30-02018
The journal is indexed in the International Scientific Center of Index Copernicus International

Evaluating human resource management effectiveness in logistics companies within a value-based approach

# 21 119-126 Download/view the full text of the article

УДК: 005.95/.96:658.7

DOI: https://doi.org/10.36887/2524-0455-2026-4-21

Dehtiarova Olha
Candidate of Economic Sciences, Associate Professor, Associate Professor of the Department of Logistics and Project Management
National Transport University
Kyiv, Ukraine
https://orcid.org/0000-0002-0115-3434
Dikhtiarenko Alina
student
National Transport University
Kyiv, Ukraine
https://orcid.org/0009-0005-4076-7366

The relevance of the study is determined by the fact that access to digital technologies and logistics tools is gradually ceasing to be a unique source of competitive advantage, resulting in the increasing importance of internal strategic assets of enterprises, particularly human resources and the effectiveness of their management systems. The purpose of the article is to substantiate the methodological provisions of a value-based approach to evaluating the effectiveness of human resource management systems in logistics companies. The research methodology is based on methods of systematization, comparative analysis, structural and logical generalization, and decomposition. The study systematizes approaches to evaluating the effectiveness of human resource management in logistics companies, identifies their advantages and limitations, substantiates the feasibility of a value-based approach, and proposes an integrated index for assessing the human resource management system’s contribution to the value creation process. The study systematized five groups of approaches to evaluating human resource management effectiveness in logistics companies by evaluation focus and characterized the value created for key stakeholder groups. The study developed methodological provisions for creating a system of indicators to quantitatively assess the components of the integrated index. The study’s practical value lies in its adaptability to logistics companies’ strategic priorities and operational characteristics. The feasibility of assessing the effectiveness of the personnel management system is supported by its impact on logistics service quality, the stability of logistics processes, and the value created for key stakeholder groups: consumers of logistics services, owners, employees, partners, the state, and society. For each group, the content of the created value, possible directions for its evaluation, and the role of the personnel management system in forming this value are determined.

Keywords: human resource management, logistics companies, human resource management effectiveness evaluation, value-based approach, value creation, integrated index, stakeholders, logistics service.

References.

  1. Kostetskyi, V., Dudkin, P. (2025). Novi pidkhody v motyvatsii personalu lohistychnoi sfery [New approaches to personnel motivation in the logistics sector]. Visnyk Khmelnytskoho natsionalnoho universytetu. Ekonomichni nauky [Herald of Khmelnytskyi National University. Economic Sciences], No. 340, pp. 51–56. DOI: https://doi.org/10.31891/2307-5740-2025-340-51
  2. Chobitok, V. I., Kostrova, T. (2025). Korporatyvna kultura yak stratehichnyi resurs rozvytku pidpryiemstva [Corporate culture as a strategic resource for enterprise development]. Development Service Industry Management, No. 3, pp. 134–140. URL: https://www.researchgate.net/publication/395607273_KORPORATIVNA_KULTURA_AK_STRATEGICNIJ_RESURS_ROZVITKU_PIDPRIEMSTVA.
  3. Christopher, M. (2011). Logistics and Supply Chain Management: Creating Value-Adding Networks. 4th ed. London: Financial Times Prentice Hall. 276 p. URL: https://rudyct.com/supchn/Christopher%20Logistics%20and%20Supply%20Chain%20Management%204th%20txtbk.pdf.
  4. Kaplan, R. S., Norton, D. P. (2001). The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment. Boston: Harvard Business School Press. 400 p. URL: https://www.academia.edu/2218409/The_strategy_focused_organization_How_balanced_scorecard_companies_thrive_in_the_new_business_environment.
  5. Vorkut, T. A., Volynets, L. M. (2025). Rozrobka metodu stratehichno-oriientovanoho otsiniuvannia diialnosti lohistychnoho personalu iz urakhuvanniam chynnykiv dii ryzyku ta nevyznachenosti [Development of a method for strategically oriented evaluation of logistics personnel activities considering risk and uncertainty factors]. Eastern-European Journal of Enterprise Technologies, No. 3 (135), pp. 57–66. URL: https://journals.uran.ua/eejet/article/view/329994/322902.
  6. Becker, B. E., Huselid, M. A., Ulrich, D. (2001). The HR Scorecard: Linking People, Strategy, and Performance. Boston: Harvard Business School Press. 256 p. URL: https://www.academia.edu/35078175/THE_HR_SCORECARD_Linking_People_Strategy_and_Performance.
  7. Antonenko, N., Bozhko, K., Khomenko, A., Petrovska, S., Khomenko, V., Dehtiarova, O. (2026). Dynamic Analysis of the Fuzzy Model of Human Capital of Ukrainian Enterprises. In: The Digital Blueprint: Crafting Business Models for the Tech Future. Cham: Springer. P. 239–252. (Lecture Notes in Networks and Systems). DOI: https://doi.org/10.1007/978-3-032-00549-6_21. URL: https://link.springer.com/chapter/10.1007/978-3-032-00549-6_21.
  8. Butenko, I. A., Kurnosova, A. V. (2015). Metodychni pidkhody do otsinky efektyvnosti systemy UP pidpryiemstva [Methodological approaches to evaluating the effectiveness of the enterprise HR management system]. Ekonomichni novatsii [Economic Innovations], No. 60, pp. 66–74. URL: https://nasplib.isofts.kiev.ua/server/api/core/bitstreams/23651108-4d2a-4d9b-9c7a-6eee33cd888c/content.
  9. Pylypenko, D. V., Podoliakin, S. M. (2025). Tsinnisno-oriientovane UP yak element resursnoi stratehii pidpryiemstv [Value-oriented HR management as an element of the resource strategy of enterprises]. Problemy ekonomiky [Problems of Economy], No. 3 (65), pp. 208–215. URL: https://dr.csbc.edu.ua/server/api/core/bitstreams/3ec3b29a-e9fe-4601-88b2-ea8b581cd26a/content.
  10. Chobitok, V. I., Kostrova, T. (2025). Korporatyvna kultura yak stratehichnyi resurs rozvytku pidpryiemstva [Corporate culture as a strategic resource for enterprise development]. Development Service Industry Management, No. 3, pp. 134–140. URL: https://www.researchgate.net/publication/395607273_KORPORATIVNA_KULTURA_AK_STRATEGICNIJ_RESURS_ROZVITKU_PIDPRIEMSTVA.
  11. Kaiser, K., Young, S. D. (2013). The Blue Line Imperative: What Managing for Value Really Means. San Francisco: Jossey-Bass. 256 p. URL: https://www.researchgate.net/publication/262915697_The_Blue_Line_Imperative_What_Managing_for_Value_Really_Means.
  12. Kramarenko, A. V., Vyshnevska, M. K. (2018). Mekhanizm funktsionuvannia systemy otsinky efektyvnosti UP [Mechanism of functioning of the enterprise HR management effectiveness evaluation system]. Ekonomika i suspilstvo [Economy and Society], Issue 15, pp. 356–363. URL: https://economyandsociety.in.ua/journals/15_ukr/55.pdf.
  13. Balabanova, L. V., Sardak, O. V. (2023). UP: pidruchnyk [HR Management: Textbook]. Kyiv: Tsentr uchbovoi literatury. 468 p.
  14. Kyrychenko, O. V., Cherevatov, A. V., Nakonechnyi, O. A., Biletska, N. V., Ivaniuta, P. V. (2026). UP yak protses shchodo pidvyshchennia produktyvnosti pratsi na pidpryiemstvi [HR management as a process for increasing labor productivity at an enterprise]. Ahrosvit [Agrosvit], No. 1, pp. 30–38. URL: https://nayka.com.ua/index.php/agrosvit/article/view/8621/8761
  15. Miroshnyk, R. O., Artymyshyn, Yu. I., Skabara, I. M. (2025). Pidkhody do otsiniuvannia efektyvnosti upravlinnia biznes-protsesamy pidpryiemstva [Approaches to evaluating the effectiveness of business process management at an enterprise]. Ekonomika ta suspilstvo [Economy and Society], No. 79. URL: https://economyandsociety.in.ua/index.php/journal/article/view/6738.
  16. Byvsheva, L. O., Kondratenko, O. O., Mokhovikov, A. H., Shaparenko, A. H. (2023). Shliakhy formuvannia efektyvnoi systemy UP orhanizatsii v umovakh suchasnoho etapu rozvytku menedzhmentu v Ukraini [Ways of forming an effective HR management system of an organization at the current stage of management development in Ukraine]. Ekonomichnyi visnyk Donbasu [Economic Herald of the Donbas], No. 1 (71), pp. 18–25. URL: https://nasplib.isofts.kiev.ua/server/api/core/bitstreams/e8edfcc5-0a6a-4f81-a910-c2e715967abb/content.
  17. Evangelista, P., Kianto, A., Hussinki, H., Vanhala, M., Nisula, A.-M. (2023). Knowledge-Based Human Resource Management, Logistics Capability, and Organizational Performance in Small Finnish Logistics Service Providers. Logistics, Vol. 7, No. 1, Article 12. DOI: https://doi.org/10.3390/logistics7010012. URL: https://www.mdpi.com/2305-6290/7/1/12.
  18. Mykolaichuk, I. P. (2019). Metodychnyi pidkhid do otsiniuvannia efektyvnosti protsesu UP pidpryiemstva na zasadakh zbalansovanoi systemy pokaznykiv [Methodological approach to evaluating the effectiveness of enterprise HR management process based on a balanced scorecard]. Visnyk KhNTU [Bulletin of Kherson National Technical University], No. 3 (70), pp. 182–188. URL: https://www.researchgate.net/publication/338484120_Metodicnij_pidhid_do_ocinuvanna_efektivnosti_procesu_upravlinna_personalom_pidpriemstva_na_zasadah_zbalansovanoi_sistemi_pokaznikiv

Quote article, APA style

Dehtiarova O. , Dikhtiarenko A. Evaluating human resource management effectiveness in logistics companies within a value-based approach. Actual problems of innovative economy and law. 2026. №4. 119-126 pp. https://doi.org/10.36887/2524-0455-2026-4-21

Quote article, MLA style

Dehtiarova O. , Dikhtiarenko A. Evaluating human resource management effectiveness in logistics companies within a value-based approach. Actual problems of innovative economy and law. https://doi.org/10.36887/2524-0455-2026-4-21